I have uninstalled and reinstalled WooCommerce. Only then you go and update WooCommerce. Did you already try all the options I provided in the blog? Hi I’m facing this ” YOUR CART IS CURRENTLY EMPTY” issue on mobile. I’m not sure if I have a particular challenge with this issue, so I thought I’d comment and see if anyone had thoughts. Questions? YITH WooCommerce Added to Cart Popup allows you to display related products within a pop-up window, bringing customers to buy them and encouraging Cross-Selling. I created a new instance of WP/Woo in a subdomain and everything works fine there! YITH WooCommerce Cart Messages is an extension designed for those who wish to, YITH WooCommerce Color and Label Variations. Flush Cache 2. HI, Dear i am facing the same issue. Also when u click on the X button to delete the product or click on update button it does not delete the product added… would you mind helping me with this? Yes Lydia, I’d try to contact your hosting. Update: The theme developer found this plugin for the Facebook Pixel called Pixel Caffeine. Good tool and great supportLovely plug-in for giving you webshop a modern cart pop-up. We also know that one of the most coveted goals for vendors is to increase the average value per customer and well, this plugin allows you to do so! I think server caching may be a common occurrence as web hosting companies want to maximise the speed for their users as this is how they are judged by many people. I cleaned it up and it worked….for a while. Fix: Prevent fatal error "Call to a member function get_formatted_name() on boolean", Fix: Discount row visible also if discount amount is zero, Fix: Empty popup after removing last product, Dev: New JS trigger 'yith_wacp_cart_counter_updated', Fix: compatibility issue with WooCommerce Extended Coupon Features PRO (wrong price showed in popup for last item added to the cart), Dev: new filter 'yith_wacp_cart_total_label', New: Compatibility with WooCommerce Min/Max Quantities, Dev: new filter 'yith_ywgc_get_gift_card_price', Fix: Call to a member function get_image() on boolean, New: Compatibility with WooCommerce Gravity Forms Product Add-Ons, Fix: Update mini cart content when an item is removed, Dev: New filter 'yith_wacp_allow_automatic_popup', Dev: New filter 'yith_wacp_open_popup_selectors', Dev: New hook 'yith_wacp_before_action_buttons', Dev: New hook 'yith_wacp_after_action_buttons', Fix: Compatibility issue for Request a quote form using Gravity Form, Fix: Wrong mini cart content after "add to cart" action in single product page, Dev: New filter 'yith_wacp_suggested_product_image_size', New: Option "Show product info" to show/hide product info in the popup, Tweak: Smartly trigger JavaScript "mini cart" update action, Fix: Mini cart not updated after removing of the last item and closing the popup, Fix: Mini cart not updated after "add to cart" action in single product page, New: Compatibility with YITH WooCommerce Frequently Bought Together, New: Template yith-wacp-popup-cart-info.php for cart info in popup ( total, shipping etc.. ), Fix: Fully support to grouped product in "Added Product" popup content, Fix: Trigger "wc_fragment_refresh" when a product is removed from the popup, Fix: Add same product in different languages using WPML, Dev: Refactoring of Ajax "add to cart" in single product page, Dev: Template yith-wacp-popup-cart.php to version 1.4.0, Dev: Template yith-wacp-popup-product.php to version 1.4.0, Fix: Ajax add to cart in single product page, Fix: prevent plugin from use on external products, Fix: variation details showed also when the option "Show product variations" is disabled, Fix: Compatibility issue with YITH WooCommerce Deposits and Down Payments, Fix: WooCommerce cart widget was not updating automatically changing product quantity inside the popup, Fix: Update product quantity in quote table, Fix: AJAX submit for add to cart form with product add-ons, Fix: Issue with latest version FB Pixel Plugin, Fix: Compatiblity issue with YITH WooCommerce Request a Quote, New: Update product's quantity directly from the popup (available only for cart layout), Fix: Responsive style for suggested products, New: Compatibility with YITH WooCommerce Request A Quote, New: Compatibility with WooCommerce Product Bundles, Fix: Shipping costs always visible on table, New: Compatibility with YITH WooCommerce Gift Cards, New: Compatibility with YITH WooCommerce Quick View Premium, Fix: Compatibility issue with YITH WooCommerce Dynamic Pricing and Discount, Fix: Hide shipping cost when no shipping cost are calculated, Tweak: Destroy PerfectScrollbar after popup close, to avoid problems with next opening. I see on the Internet that many people like you have the same problem… sorry but I can’t help you with Multisite . Asaf, thanks for your comment. Also, copy your site on another install and test again – there is definitely something wrong and it’s not because of Woo if you followed all the troubleshooting steps. However, the issue is happening randomly in about the first 5 products added to cart. I did all the instructions as you wrote and still my cart was showing “no products” but after refreshing the page the cart products appears again. I have tried all the steps above, but nothing seems to be fixing it. I also recommend you read through the (many) comments, because many developers shared what worked for them too. I’ve increased MEMORY_LIMIT to – 96M instead of 64 on wp-config.php file and cleared all kind of cache on my website (using W3TC). I can checkout my cart in website, from Facebook Shop which is connected to my WooCommerce Website but I can not see anything when I am adding products in my cart. R, I tried your fixes and still no luck I do have the multisite feature enabled. See changelog. Thanks . All the best, Ben. You can create an exclusion list also for product categories. just to add one other possible solution – in my case the basket was dropping out on certain computers, but then on others it was working ok. WooLentor is a WooCommerce Addons for Elementor Page Builder. We audit your e-commerce and help you to optimize it for higher conversions. Discover our training experience and improve your e-commerce to loyalize your customers and increase your sales. I took a look and there is definitely something wrong with the theme (is it up to date) or a plugin conflict. When you update a WordPress plugin, you will see a little note inside the upgrade box – “Compatibility with WordPress X.Y.Z: 100% (according to its author)“: There is no point to update WooCommerce (or another plugin), if it hasn’t been tested with the latest WordPress version yet. As soon as I removed the space and saved the settings, the order process was back to normal. Contact the server to not automatically cache my site. I deleted the cart page and went to WooCommerce/Status/Tools and there I clicked “Create default WooCommerce pages” and BOOM, it worked! This seems to me like a problem with WooZone or your theme. Mostly the “Clear customer sessions” one can usually help you troubleshoot Cart problems (as well as shipping calculations issues, just so you know). You won’t lose any theme settings if you temporarily switch to another theme, so don’t worry – you will get all your widgets, menus, customizer settings and options back once you reactivate your current theme. The problem comes when I empty the cart, instead of returning me to the empty cart page (which i have set and created) it will just default to a blank page, it’s not after I refresh that the empty cart template will show. Delete all records on this table if needed. New: Compatibility with WooCommerce 2.5 BETA 3, New: Option to show selected variation on popup, New: Compatibility with Gravity Form Product Addons Plugin, Popup notification for the addition of a product in cart, Add two buttons: "View Cart" and/or "Continue Shopping", Customization of the colors of the popup buttons, Activate/Deactivate the popup in the Shop page and in the product detail page, Select the content to show in the popup (the cart or the details of the added product), "Add to cart" button for each suggested product, redirecting button in the "Checkout" page. But on clicking on place order button on the checkout page, it takes to cart page and says Cart is empty. You can join for as little as $9: https://businessbloomer.com/bloomer-armada/. Leave your Comment Now! I went around and around and finally found an article to reset my google analytics. Thank You Mr Rodolfo, It worked. I wasn’t leave blank any of them but put in Turkish alphabet character. Can you helo me please? It’s the only way I found out what was going wrong on my site. 1. We’ll see how things go from here. You should consider the same exact thinking when updating your WordPress theme. In my case I had just migrated to a new host, and somehow WooCommerce tables got corrupted or didn’t come across. 2. The integration allows enabling the YITH WooCommerce Added to Cart Popup features also on all the "Bundle" products of your shop. Send us your question and we will reply very quick! I am now a days trying to solve the problem and I’m really desperate. Support is great and they are very helpfull! See if, for some reason, you’ve missed the latest update. I went through every points you suggested. Plugin loads full files version if the constant "SCRIPT_DEBUG" is defined and is true. But is wasn’t helping me to solve my problem. I had a lot of red in my status of woo… I did an import from the old site and… miracle ! When I launched my site it was http. Let us know how you get on! I wonder why it was even visible in my storefront. How ever cart widget on menu bar shows the count of product added but cart page remains empty. Hope this helps, the problem is when i checkout its redirect me to amazon website but i got “there are no items in your cart”, im using wordpress with kingdom theme and woozone, Hey Robert, thanks for your comment! Yes, this is possible by specifying one or more products in the Product Exclusion List. Hey Furry thanks for your feedback I tested your checkout and it works perfectly – did you get to fix this? And works On the smartphone the problem is completely gone. First of all, if you’re using a child theme, temporarily switch to the parent theme and test the Add to Cart / Cart functionality. Check auto increment, primary key and unique on table woocommerce_sessions. I you are amazing!!!! It's basic but it's however a good tool for WooCommerce ecommerce. Hope this helps. I fixed it, the problem being solved. I think that the too-many-pages error is in place, but I am not sure what to do with the endpoints. The support post on wordpress.org is up-to-date as far as this issue goes. How to correct those error in the cart – it says “page does not contain the shortcode” – how to add the shortcode like #6 – /checkout/? Anjela, try deactivating all your plugins (but WooCommerce) and switching theme temporarily. Fix: Recreate the Cart page so it won’t be listed as “Posts Page”. This is obviously proving very confusing for customers and I am losing sales by the hour! Then, contact your theme developer and report the bug. If you’re using a caching plugins (such as WP Super Cache or W3 Total Cache), make sure you exclude the following pages from the cache through their respective settings panels: These pages need to stay dynamic since they display information specific to the current customer. I think you only need to do this when there is a major update of Woocommerce, which is not that common anyway. El plugin hace perfecto todo lo que dice, y el soporte es inmejorable. That’s probably what’s causing your problem. I hope it last more than 24 hours. cart is no more empty again. Update, unfortunately it was short lived and the issue came back when I tried the next day. Fix: Get up-sells for variable product instead of single variation. Fix#5 I was translated text. I simply didn’t have the shortcode on the Checkout page. One thing is I have a red alert in the system status: where can I see the page# of the cart and checkout? Have you an idea? The integration with YITH Added to Cart Popup allows opening the Added to cart popup when clicking on the Add to cart button from the quick view. Thank you again ! YITH WooCommerce Added to Cart Popup allows you to show a pop-up window each time a new product is added to cart, displaying its content to the customer. I disabled all of plugins without wocommerce, it wasn’t helpful. This is impossible, unless there is something wrong with your hosting (contact them), or you’ve setup products inappropriately (why variable products work and simple ones don’t?). Now, only when I am logged on as Admin the cart appears normal. But I tested this process with default theme Twenty Fifteen as well, same issue happens. Or even you customized WooCommerce with a custom developed snippet. Thank you for the great resource, I’ll be bookmarking this site for future issues. Wow! It wasn’t issue with hosting as well, because I had another woo site on same server and it was showing cart products for non-logged in users! Try contacting your hosting to see if they’re caching your website, that could be the reason . When the cart is empty, and adding a new product, it briefly flashes the correct value, and then hits 0 as a display. Sometimes theme developers require a few days before they can adapt to the new WooCommerce changes (if major) and become 100% compatible. Could you please help me. Thanks for your article. Simple products are not added to the cart, variable products are added but not deleted from the cart). You have to put this generated code on your root wp-config.php file. This will grant them a clear overview of the products they are purchasing, encouraging surfing and purchasing more products May I know actualy what is happening? Not sure why, but they work now. You need to talk to GoDaddy. Hi there! Thank you for this post, it has helped me to find a way to fix an issue that was driving me crazy! Hi Rodolfo Your step-by-step plan does resolve the issue. This solved it for me, too — it was ok to have a Caching plugin in WP, but the server’s Varnish caching messed it up. If that’s the case, simply uninstall the plugin you installed, or “rollback” / downgrade your theme to the previous version, or remove your custom snippet. I see that it loads the total, but it gets overridden to 0. The only conclusion I can come up with is that it’s a caching thing – someone adds an item to their cart, leaves my site and comes back. However. I am myself a developer too but still checking how to fix it…. Doesn’t happen when I do it, though! After all the steps the cart was working. When you delete pages, make also sure to “permanently delete” them before recreate them, otherwise WordPress will start creating URLs such as /cart-2, /checkout-2, etc. When clicking the View Cart or Checkout buttons in Woocommerce Side Cart, the link included the www and that caused the error. So I was looking into database tables, and in wc_woocommerce_sessions, I saw difference between two databases for this table. I won’t name the software I use so as not to be a shill but doing that saved my business. The product details will be shown in a popup, so they don't need to leave the current page. Yes, this is definitely possible, but I’m afraid it’s custom work. I will give this a shot. Required fields are marked *. For me (WC 3.8.1, Dec 2019 with default twentytwenty theme) the probem was this: Cart page was both, “Posts Page” and “Cart Page”. were only set for English, but not for the other languages on my site. I was about to roll up my sleeves and get to work tinkering with my theme & plugins before finding this post. Show a floating mini-cart icon to your shop: your user will always be able to check how many products are in the cart and what's in it! Please help! Thanks a lot for your understanding! It’s about http://www.onkruidzout.nl Any suggestions would be gratefull! In order to fix the problem, I simply removed the www from the URL in WordPress settings. Hi Manas, thanks so much for your comment! The steps are great, though it didn’t solve mine. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. When you click “Checkout” the products appear again. Hard to say in this case, but you can try switching theme temporarily to see if the problem goes away. It's basic but it's however a good tool for WooCommerce ecommerce, Muy buen plugin y aún mejor soporteEl plugin hace perfecto todo lo que dice, y el soporte es inmejorable. Great post, I have tried every step listed but unfortunately nothing has worked. Overview. Hi Mary, Check this Stackoverflow question https://stackoverflow.com/q/57802180/2810384. John, thanks so much for your comment! Once that was taken care of, we wanted to enrich this plugin in order to provide you with an effective tool that would adapt to several different scenarios, giving our pop-up window 8 different animations when it shows up, the chance to display a selection of products in the pop-up window itself and the chance to completely customize the color and size of the window. So, yes, ask your hosting provider to disable or properly set up server-side cache by excluding the Cart. Support is great and they are very helpfull! Thank you! Possibly, WordPress autoupdated. Definitely worth a shot if you still have this problem (after doing this you do not have to adjust any settings/ import anything, the whole site stays as it is so it literally is just a click of a button, but always make sure you have a backup of your site first before reinstalling, just in case). I had to manually do these steps every single day for more than a month (The frustration level is over 9,000). Your “Fix #2” did the trick! Tried everything else mentioned in this article, and the issue always came back. So, bulk disable all plugins and see if the Cart is back functioning. With YITH Color and Label Variations, you can show all your product variations such as colors, sizes, shapes, etc. Thanks for the brief article! I’ve also followed the instructions in your article. hmmm… I just tested too and I still have that issue. Yes, the plugin allows showing a specific selection of products as well as related, up-sell and cross-sell products. Check you have no spaces in your checkout end-points. R. You most likely have a caching plugin like W3 Total Cache that’s causing this issue. Sin duda muy recomendable. Only logged in customers who have purchased this product may write a review. Thought it might be a cache issue, but the host said there’s no cache active. > Add product to cart. Hey Harsh, thanks so much for your comment! Thanks a lot – where can i donate you? This is a typical troubleshooting operation. An easy-to-use plugin, but with a deep versatility and many options to use at your own advantage to have a website that’s easier to use and encourages users to purchase.
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